Terms & Condition

TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT https://www.londonbuildingcontractors.co.uk/  BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.

You may order through our web site by completing the Order and checking that all the information including personalised design for your Product and all costs and quantities set out in the Order is to your satisfaction.

You acknowledge that by completing and submitting the Order to us "unapproved order" for service / purchase by providing us your credit/debit card details, you have reviewed the information provided, understand the rights and respective limitations and you wish to make an offer to purchase the Product on the terms and conditions set out in this Agreement, terms and condition in your order/enquiries inconsistent therewith shall be of no effect.

We will check the "unapproved order" and send you a confirmation of the approval of the order "approved order".

We reserve the right to decline any "unapproved service / order" without giving any reason.

We reserve the right to decline any "unapproved service / order" or "approved order" if it breaches the terms and conditions laid out (in this document or on any special offers).

1. INTRODUCTION

1.1 You will be able to access most areas of this Website with or without registering your details with us.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the current terms and conditions, because they are binding to you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. ORDERING FROM US

2.1 You are deemed to place an order with us by ordering via our online platform or over the telephone. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the services / products you have processed.

2.2 Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order:
(a) where goods / services are no longer available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description / service error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

3. PRICING

3.1 All prices / rates exclude VAT but we shall show VAT separately and include it in the total price.
3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
3.3 Our prices are reviewed periodically without notice..

4. CANCELLATION AND RETURNS POLICY

4.1 If you wish to cancel your order:
(a) you can notify us by email to info@londonbuildingcontractors.co.uk before we have dispatched the goods / process services to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
4.2 You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances:
(a) in the event that the product has been used or damaged by you
(b) to any products that we have made or customised specifically for you
The provisions of this clause 4.4 do not affect your statutory rights.

Bespoke Orders

Orders cannot be cancelled except with the Company’s/ individual written consent and on the terms which will indemnify the Company against any damages or consequential loss. Goods returned without the Company’s consent will not be accepted for credit. The Company cannot accept, for whatever reason cancellation of contracts covering the supply of goods manufactured or purchased to the Purchaser’s specification or at the Purchaser’s request. Such goods must be taken by the Purchaser and paid in full. The Purchaser will also be liable to compensate The Company for any partly finished products, stock of material and tools held for the manufacture or supply of such goods.

5. LICENCE

5.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related product designed/graphics on this Website are modified in any way;
(b) no product designed/graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
5.3 Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
5.4 Any rights not expressly granted in these terms are reserved.

6. DISCLAIMER

6.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
6.2 The material on this Website is provided ‘as is’ without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

7. LIABILITY

7.1 London Building Contractors, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
7.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable UK law.
7.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
7.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

8. GOVERNING LAW AND JURISDICTION

8.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
8.2 We do not warrant that services, materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

9. MISCELLANEOUS

9.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
9.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
9.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

PAYMENT

Service / Product: payment is to be made prior to goods being dispatched. We only accept cheque, bank transfer and cash depending on the amount.

Services:

INTERIOR DESIGN SERVICES

General Description of Interior Design Service. Interior Design is a broad category of services. The specific services to be provided by London Building Contractors Registered in England Number 12217020, if different from the list of general services below, will be detailed in writing between the Client and London Building Contractors prior to engagement. These services may include, but are not limited to: Programming & Schematic Design. Programming includes, but is not limited to, conducting research; identifying and analysing the needs and goals of the Client; assessing the existing environment; and evaluating project resources and limitations. A successful design requires the teamwork of both the Client and London Building Contractors, therefore interviews with the Client or family members will help London Building Contractors fully understand the goals for the use and desired outcome. London Building Contractors, if appropriate, will provide conceptual drawings, CAD diagrams, or other illustrations and/or materials to generally show the suggested interior design concepts, including space and/or floor plan specifications and furniture, furnishing, fixture, textile, and/or accessories specifications. Merchandise Specification. Furniture, furnishings, fixtures, textiles, accessories, and building materials (collectively referred to as Merchandise) are an integral part of the design process. London Building Contractors works with the Client in narrowing the selections based on the Client’s desired scheme. London Building Contractors will assist the Client in finding the appropriate pieces and selecting textiles and finishes that complement the overall design concept. Recommended Merchandise specifications can be provided to facilitate your purchase of such recommended items and most recommended Merchandise will be items the Client can order online or at local furniture dealers. London Building Contractors can also provide Purchasing Services as defined below.

Ad Hoc Advice or Professional Interior Design Tips. London Building Contractors is available for ad hoc consultation to answer ad hoc design questions, from questions such as what finish of paint should I use to how do I read my floor plans?

Design Disclaimer. London Building Contractors cannot be held responsible for designs that may later be undesirable or cause inconvenience. The Client understands that all interior designs, including those provided by London Building Contractors, may represent the opinion and tastes of the designer as the designer interprets the Client’s goals and wishes.

Conceptual Drawings; London Building Contractors’ drawings and specifications are conceptual in nature and intended to set forth design intent only. They are not to be used for/or by other sectors unless stated in writing or by email. London Building Contractors cannot be held liable for designs used for such purpose.

Ownership of Designs; All concepts, drawings, and specifications prepared by London Building Contractors (a.k.a. Project Documents) and all copyrights and other proprietary rights applicable thereto remain at all times London Building Contractors’ property. Project Documents may not be used by Client for any purpose other than completion of Project by London Building Contractors. If the nature of the Project requires engagement by Client of any contractors to perform work based upon London Building Contractors concepts, drawings or interior design specifications, the Client will enter into contracts directly with the concerned contractor after obtaining written approval from London Building Contractors.

Subcontractor Responsibility; London Building Contractors may provide a referral for contractors and installers. London Building Contractors may also meet with contractors and installers for estimates and review the contractors’ and installers’ work to determine whether the work is proceeding in general conformity with London Building Contractors concepts. This is a courtesy to the Client. However, constant observation of contractors’ work at the Project site is not a part of London Building Contractors duties. London Building Contractors is not responsible for the performance, quality, timely completion or delivery of any work, materials or equipment furnished by contractors. London Building Contractors will not intermediate disputes between the Client and recommended contractors or installers.

PURCHASING SERVICES

Definition of Purchasing Services; Purchasing Services is the purchase of Merchandise by London Building Contractors for the Client.
Purchase Pre-Approval. Merchandise to be purchased through London Building Contractors will be specified in a Purchase Order (PO) email by London Building Contractors and submitted for the Client’s written acceptance (email reply is acceptable). Each PO will identify the item, its price, and estimated freight cost to the Client (if available). A PO may be sent in the form of a pro forma Invoice.

Freight Charges; Freight charges are often not available at the time of order. If they are not available, the Client agrees to pay applicable freight, even if they were not included in the PO or pro forma invoice.

Sales Tax; in most cases, London Building Contractors will collect sales tax. If sales tax is not collected it will be the responsibility of the Client.

Purchase Deposit. No item will be ordered by London Building Contractors until the PO acceptance has been received by London Building Contractors and a deposit has been received. The required deposits are: Standard (Non-Custom) Merchandise: 50% Custom Merchandise: 100%.

Damage to Merchandise; Client/ Customer shall inspect all merchandise upon delivery and advise the freight company of any damage or non-conformity at that time. The Client should not accept any Merchandise that has damaged packaging unless it is opened and inspected at the time of delivery. For undamaged/unopened deliveries, the Client will have 24 hours to inspect Merchandise. Should Merchandise be delivered damaged, the Client will call London Building Contractors and email London Building Contractors a picture of the damaged Merchandise. London Building Contractors will order a replacement for the damaged Merchandise. London Building Contractors reserves the right to fix or replace damaged piece at no additional cost to the Client. In either case, the Client will not be responsible to pay any additional freight costs.

Returns of Standard (Non-Custom) Merchandise; should the client return any Merchandise purchased through London Building Contractors for reasons other than damage, the client will receive an 80% refund of the Client Price. A restocking fee equal to 20% of the Client price is required plus the cost of freight to return the item to the vendor. All returns must occur in the original packaging, and all merchandise must be unused and undamaged.

Custom Merchandise is Non-Refundable. All sales of custom merchandise are final and non-refundable.

FEE STRUCTURE

London Building Contractors offers complete turnkey solution (Interior & Space Planning) Services and Purchasing Services. A Client may utilize either or both services, but is not obligated to utilize both.

Interior Design Services  (choose one approach)		Purchasing Services
Hourly Fee	Fixed Project Fee
The Client agrees to pay London Building Contractors	The Client agrees to pay London Building Contractors	London Building Contractors will purchase
Designs an hourly fee for Interior	Designs a fixed fee for a specific	merchandise on behalf of the Client.
Design Services.	Interior Design Services project.	London Building Contractors will be compensated
The fee is £100/hour or more unless	The fixed project fee, scope of work,	via the difference between the
Amended in writing/email.	instalment payments (if applicable),	Client’s discounted price from London Building Contractors
London Building Contractors will provide a good faith estimate of expected project hours.	and due dates will be presented to the Client in writing or via email after the appropriate consultation.	work and London Building Contractors Designs discounted wholesale price from the manufacturer.
Hourly fees will be invoiced to Client monthly and are payable within 30 (thirty) days of invoice date. The hourly fee will cover all Interior Design Services, but does not cover incidental expenses which must be reimbursed by the Client (samples, copy fees, etc.)	Should the Client require additional services beyond the original scope of work, the fixed project fee and schedule will be amended. The fixed project fee will cover all project Interior Design Services, but does not cover incidental expenses which must be reimbursed by the Client (samples, copy fees, etc.)	The Client will pay no other fees or charges for the Purchasing Service itself.

Q: DO YOU HAVE A CALL-OUT FEE?

A: Yes, this all depends on the nature of the project scope, location and other factors. However, our call-out fee varies from £60 to £500 and above

ADDITIONAL

Late Payments; Any amount not paid when due under this Agreement shall bear interest at the rate of 5% per week until paid. In addition to all other legal rights, London Building Contractors shall be entitled to withhold delivery of Services, Goods/Merchandise or the further performance on the project/services should the Client fail to timely make payments due to London Building Contractors.

Estimates; Any estimates or proposals are only for the purpose of informing the client of the potential cost of goods/Merchandise or services. It is understood and agreed that such estimates are not binding, and actual costs or fees may be more or less.

Project Access; Client will provide London Building Contractors with access to the project and all relevant information London Building Contractors may need to complete the project. Failure to do by the Client provides London Building Contractors the right to terminate the Agreement and collect outstanding balances.

Photography Consent; As London Building Contractors requires a record of London Building Contractors projects, Client will permit London Building Contractors or representatives to photograph the project upon completion of the project. London Building Contractors will be entitled to use photographs for London Building Contractors business purposes but shall not disclose the project location or Client’s name without Client’s prior written consent.

Agreement Termination; This Agreement may be terminated by either party upon the other party’s default in performance, provided that termination may not be effected unless written notice specifying nature and extent of default is given to the concerned party and such party fails to cure such default in performance within 30 (thirty) days from the date of receipt of such notice. Termination shall be without prejudice to any and all other rights and remedies of London Building Contractors and Client shall remain liable for all outstanding obligations owed by Client to London Building Contractors and for all items of Merchandise, Interior Designs Services, and other services on order as of the termination date. Termination shall not void any existing POs, and client shall continue to be responsible for any obligation incurred prior to the effective date of termination.

Dispute Resolution and Jurisdiction; Any controversy or claim arising out of or relating to this Agreement, or breach thereof, shall be decided by litigation in the Circuit Court of London County. The laws of the London City United Kingdom shall govern this Agreement. In the event London Building Contractors hires an attorney to enforce any right under this Agreement, Client shall reimburse London Building Contractors for all such attorney fees and expenses, regardless of whether or not a suit is filed.

Limit of Responsibility; London Building Contractors shall not be responsible or liable for required permits, HOA approvals, governmental approvals, engineering, architectural services, manufacturing defects, acts of God, delays or actions of third parties. Remaining Provisions; Any provision of this Agreement held to be void or unenforceable under any law shall be deemed stricken and all remaining provisions shall continue to be valid and binding upon both London Building Contractors and the Client.

By using this website or agreed to any of our services, the Client / Customer and London Building Contractors Limited acknowledge terms and conditions contained within this Terms and Conditions and further acknowledge that this Terms, along with subsequent written correspondence regarding, but not limited to, pricing, fees, terms, and timelines together represent a complete contract between the Client / Customer and London Building Contractors Limited.

Data Protection and Privacy

We do not pass your information to any third parties. We will not hold your credit card details on file unless requested to do so by the card holder. https://www.londonbuildingcontractors.co.uk